No internet connection since signed up with TPG. NBN: FTTB  Router: TP-LINK VR1600v (Power; 2.4G; 5G are solid, internet & DSL lights off)   Tried configuration, still not working. Contacted with NBN Technical Team and engineering team, now it has been transferred to Provision Team. 3 days ago, someone from the Provision team called me and said that a NBN technician will be visiting my house to fix the problem, and the visiting date will be sent to me through txt message. ***BUT I NEVER RECEIVED THAT MESSAGE***   Today, another guy from the Provision team called me, asking for Tenancy Agreement but without providing an email address that I should send the agreement to.   Now, I have been suffering from no internet connection for 1 month. Everytime, I called TPG, I will be transferred 3 times! Firstly, the Technical department, then the engineering department and finally the provision team. But, they never pick up the phone : ). Even they promise to call you back, you will never receive that call : )   I really regret choosing TPG.   ... View more