Hi @zoodez, hope you're doing fine today.
We've seen that the TPG Technician attended the job order last Friday. The TPG Technician found that there were cables overlapping each other at the Main Distribution Frame (MDF or electrical room) causing the internet not to work. He was able to fix the issue and we've seen that the service has been up and running for more than 2days now.
Thanks for letting us help you with this matter and should you need further assistance, don't hesitate to let us know.
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