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wang151990 · ‎20-11-2022

I am using 5G home broadband. The network has been unstable since two weeks ago, and there was no network at all until a week ago. After I asked the customer service online, I learned that my area is from 10.11.2022 to 21.11.2022 There was a power outage for a while and I never got any notification before that. And it’s still such a long time of disconnection! Occupies a third of the whole month! So can I only pay two-thirds of my Internet fee? I have never experienced such a long disconnection! TPG gave me a first experience of "tens of thousands of unhappy"!

wang151990 · ‎20-12-2020

Hello, I am a user of 4/30 Queen st Ashfield NSW 2131. I applied for the TPG NBN network last week, but after a week, my network has not been connected and you have not deducted my fee. I only charge I arrived at a tp-link AC1600 box, and you did not send me the NBN box. I want to know when you can help me solve this problem

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About wang151990

Why is there a power outage in my area and I haven't been notified

NBN network installation