Hello, I am TPG member for last 2 years. I have a large bundle plan. We only use internet. We don't have the landline phone at home. Last week, I requested to relocate my internet service to new address. TPG charged us $99.95 for installation. Then the charged $16.80 for home phone usage. We don't have a home phone at all. I think they made the installation error and connected to wrong address with active home phone. Someone else is using the phone and TPG is charging us. The new place is empty and we have not moved yet. I tried to connect TPG call centre and emailed customer service, but no positive response.
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