Hi Shane. As requested: User Name:      xxx Customer ID:   xxxx Address:          xxxx email address:   xxxx   Regards Allan ... View more

Successfully changed passwords numerous times.  Able to logon to TPG mail box directly and send emails successfully.  Emails from Thunderbird and MailBird (on sending email) receive the error message (An error occurred while sending email. The mail server rsponded 5.7.8 [TPG-A02] Authorisation denied,  User catanock@tpg.com.au is banned due to previous abuse.  Please verify that your email address is correct in the account settings and try again)..  Email address in account setting checked and ok. Receiving emails ok. Checked Defender / Avira Firewall. One thing I do notice is the changes in Saved logins (Using Thunderbird):  Every time I change my password it changes ok at TPG :  smtp://mail.tpg.com.au (smtp etc  Username CATanock but also adds  mailbox//pop.mail.yahoo,com  etc  Username CHANGEME@yahoo.co.  I delete the yahoo adress but it keeps coming back every time I change my password or attempt to send an email  I do not have a YAHOO account or have applied for one.  Last successful TPG email message sent was about 23Dec20.  On theTPG Community pages there are many suggestions regarding Thunderbird/Yahoo but none appear t rectify the issue. Hope you can help, thank you. ... View more

Hello PM Attempted suggested your fix numerous times.  Using ThunderBird, also used MailBird with the same result. Sending direct to server ok.  Using Gmail ok.  Regards. ... View more