Hi Angeli We can access our mobile usage by logging in with the phone number, but this raises more questions: - why did it suddenly change to require users to log in again using the number?  It previously went striaght through having logged in with our user name. - why didn't TPG inform customers that the way to access the mobile usage information was going to change? ... View more

This has also been happening to me for a couple of weeks, but has worked perectly well in the past. I contacted TPG via the chat over a week ago and the problem was supposed to have been reported to the technical team, but it still hasn't been resolved. ... View more