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About mockaccino

since ‎04-01-2021
‎12-01-2021
mockaccino
Level 2

Re: Connections issues - do I need to update firmware?

by Level 2 in TPG Community Feedback
‎12-01-2021 02:46 PM
‎12-01-2021 02:46 PM
Hi BasilDV, Thanks for helping me out. We had a technician out and our connection is working much better ... View more

Re: Connections issues - do I need to update firmware?

by Level 2 in TPG Community Feedback
‎05-01-2021 03:59 PM
‎05-01-2021 03:59 PM
Hi BasilDV,   Thanks so much for your welcoming words and technical support.   Kind regards, Matt     ... View more

Connections issues - do I need to update firmware?

by Level 2 in TPG Community Feedback
‎04-01-2021 04:05 PM
‎04-01-2021 04:05 PM
Hi,   In the last couple of months weve been experiencing connection issues. If we connect its only for 5 minutes and then drops out again. Is it possible that I need to update the firmware on the Archer VR16001600v? My modem's info: Firmware 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n Hardware version: Archer VR1600v v1 00000000 Could the modem be stuffed? Should I buy a new one? Any other suggestsions? ... View more
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