Dear TPG My network connection device started clicking and light flashing red after a storm yesterday - no internet. I've had this issue before, TPG sent a technician who gave me a new network connection device and the problem was solved. How do I request the same? I have already tried turning off and back on several times, resetting using the tiny hole in the back, leaving it off overnight then turning back on this morning - not working. Have also checked twice and there are no outages in my area. Please send new network connection device asap. Thanks ... View more

This morning my nbn connection device is clicking and I have no internet. I have unplugged everything and replugged but still clicking. The connection light is flashing red. There is no outage in my area. Please advise. Thanks ... View more