I cancelled my NBN account on 23/12, using the cancel account tab under Accounts Management. I haven't received confirmation from TPG. Furthermore, I was charged on 28/12 for the billing period 28/12/20 until 27/1/21. This means that I have unlawfully been charged for 5 additional days outside the already disgusting notice period you require. This better be rectified by COB on 7/1/21 before I pursue this matter with the telco ombudsman. Disgusting company TPG. FIX IT.
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