Hi @vgolfer,   Thank you for reaching out to us and we apologise for any inconvenience caused. We’d really like to have a better understanding of what’s happening with your service and see what can be done to get your connection up and running as it should be . Please PM me your username so we can investigate further. In case you will experience another slow connection kindly run a speed test and post the test result on this thread for additional reference.   Cheers! ... View more