Hi i have logged multiple help desk calls since the modem was installed. Lastly i thought the problem would be solved with a new modem but no luck. Almost daily sometimes multiple during the day the router freezes and the internet is stopped and will stay like this till rebooted. During the freeze all the lights are on the modem i am connected by LAN i can ping the router fine. But cannot access the ip address via  a webpage wifi devices show connected but no internet. I can print so not a local network issue. I thought it might be firmware but i have a new router is anyone else experience this as it looked like a router issue Archer 1600 and was gonna try a non supported modem next as i have spent too much of my life repeating the same info and sitting on the phone model.   Regards   Michael   ... View more