Welcome to the community!
Thanks for raising this to us. We're able to locate the account using your community details and we raised this to our NBN Provisioning Team, expect them to contact you tomorrow for the updates.
Let us know should you require further assistance.
Please help. Trying to connect internet in new home. Have not recieved a NCD modem which looks like we need one as we have a internet/phone connection hole in the wall.
Unsure if we need to book a technician to assist us. But would love for this to be rectified ASAP!
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