Hi @alliekat73,    Welcome to the Community!    There was no reported outage in the said area yesterday as per our Service Status Page http://tpg.com.au/servicestatus.   I've also just ran a remote line test and this shows no physical issue on the line.    We'd like to learn more details of your concern. Is the connection not working at all or is it related to the speed?    Please let us know and we'll take it from there.    Regards,  ... View more