It is impossible to submit a fault via your app as there is no way to minimise the keyboard after typing the details. The keyboard hides the submit button and you can't submit the problem ... View more

I have a new NBN connection, installed today, which was working fine while the technician was here. However after unplugging the modem to move it to the correct location, it is no longer working. I can’t even get the power light on the modem to come on, despite it being connected directly to the powerpoint. ... View more