Hi, why is my account not cancel yet? I made several cancellations requests..and still haven’t received a cancel confirmation email yet.. what’s going on? Cancel my account now. And I want a full refund. ... View more

It’s been a week since I received modem and still no internet. When I called TPG I get call centre which is obvious, the guy said it will be plug and play when I get modem which is a lie, I plug the modem.. nothing happened, still no internet. When I call them they play dumb..they me wait for so long like 40 to 50 minutes.. most of the time there is a machine that talk to you. Very will go to college next week and we don’t have internet.. very frustrated with TPG service.. I thought TPG is a big company and they should be better than those small companies but I was very wrong, TPG is worseeeee. Very very disappointed with TPG. I want to cancel and a full refund. I will go with my previous provider. Please... I beg TPG to cancel my account with no further charge. ... View more