Hi,   I have an Orbi Pro and also had an issue when reconnecting when moving house. Please check your VLAN/Bridging settings under the advanced setup tab in the ADVANCED menu. My router had a setting VLAN 2 if I remember correctly and I have now deactivated the VLAN/bridging feature.   All other standard settings are as expected: PPPoE... Username & Password   I hope that this works for you. ... View more