Hi @drop_packets,   Welcome to the community!   Thanks for raising this to us. I would love to help and get to the bottom of this, to better understand the situation please drop me a private message with your account details (Username/Customer ID together with the address on file) also include the speed test result on both Wired and Wireless devices for additional reference. How do I private message (PM) in the community   Regards,     i am having very weird issue where connection bandwidth fluctuate very badly form 40+ mb drops below 10mb or in 20s few times in a day than after 10 to 15min it regains back to 40+.  Its affects working from home situation during live meetings.  I am on 50mb plan , checked this with weird and wireless but both has same issue.  checked with few devices when it happends and all devices gets same issue. ... View more

Hi @drop_packets, Sorry to know that you are having problems with your connection.   Do you experience the connection dropouts and slow connection with your wireless device(s) ?   We did an article that will guide you on how to improve your wireless connection available here.   Also, I tried to use your community details to pull up the account unfortunately no match.   I'd like to get your account information (Username/Customer ID) and I'll run tests on your connection.   Feel free to PM me the details.   In case you need a reference: How to send PM.   Regards,       ... View more