Hi @novalyncradduck ,   Welcome to the community!   I would like to confirm if the phone have a dial tone, if so please check the article below that you may find helpful.    Troubleshooting Problems with TPG Home Phone Calls    Let us know how it will go.   Cheers!   @novalyncradduck wrote: It's more than a week now but my land line still not working even I top up. Until when i will wait for tpg to activate it?   ... View more