Going to subscribe to the transfer and then work my way though all the emails and move them to another mail provider.   It will give me time to sort out all the families Gov accounts etc.   Such a shame, and unnecessary stress for TPG customers. ... View more

Thanks Riezl,   the girls on the helpdesk didn't know what to do with my request.   Greg ... View more

Hi guys,   been a while since you sent me a new Modem.   Installed fine but no improvement. Installed new cables, removed my second modem on the system and replaced it with a Gigabit switch.   Performance is still poor. Wifi from 1m is at best 25Mbs Via a cable to my pc 60Mbs, but typical it ranges from 2 to 20Mbps. Today it is only 1.8 and 2.2.   Since this all started when you switched me to the 250Mbps free trial, can you please set me back to the previous settings for 50Mbps. That was very stable and was typically 40-50Mbps via line and wifi.   I do not want to continue on the unstable 250Mbps but return to my old settings.   Can you please make this happen.   thanks Greg   ... View more

Hi guys, had a tech out yesterday.   He connected his modem via ethernet (270Mb/s), via wifi 220Mb/s to his laptop Connected my modem (Huawei HG689) via ethernet 220Mb/ and wifi 140Mb/s. at 1m   Via my tablet, 10-25Mb/s. at 1m PC via ethernet 25Mb/s PC via powerline connectors 10-25Mb/s   Swapped network cables from modem to PC and powerline adapter, no change.   Reset modem by system refresh, no change.   He said something is clobbering my 2.4Ghz wifi, 5Ghz may be good but I don't have anything on that band.   Using Wifi analyser I can see 1-4 devices broadcasting at 2.4Ghz near the modem with no ids.   switching off the nbn connector, modem, tv and all electronics in that area makes to difference. still see the output.   He suggested a new modem as mine is 5+ years old.   would that solve my problem?   any other ideas?   thanks Greg ... View more

Further to our discussions. I was told on Saturday (6/3) that there is an NBN issue affecting speed within the Golden Grove area. Are you aware of this and could this be the source of my speed issues and dropouts?   Greg ... View more

Anytime now on 0405 548 784   Greg ... View more

TPG speedtest, from desktop hardwired to modem. WiFI tablet gives similar speeds   ... View more

Thanks, as today I'm tracking at 10Mbps up and down on my 50Mbps plan. So something is not right.   Greg ... View more