OK it's now 4 weeks, internet has still NOT BEEN CONNECTED. All those "issue raised to senior management" and "case has been marked as critical" kind of things apparently DO NOT help. Now Easter is coming, which means that it is very likely I will have to wait at least one more week and have a no internect holiday. Cannot imagine getting internet connected can be this difficult... ... View more

Thanks BasilDV, but this was what I have been told all the time and all what you guys asked me to do is just waiting for update (but none I got so far). This is definitely not a solution. Another week has past and there's no progress at all. Maybe you have tried but I would say your communiation with NBN is just horrible. It's your responsiblity to make sure you deal with NBN well and provide what you have promised rather than just blamed on them and let your customer hang there. This is awful. ... View more