our internet has been unavailable since mid last week. suburb is the hill newcastle, i have checked the nbn service site and it says it should be working, modem is a tplink Archer VR1600v. internet light is fully off on the router ... View more

have been experiencing increasingly common NBN dropouts in west newcastle over the last couple of months. began as a daily dropout around 5pm for a few minutes, has gradually become more and more common to the point where the modem isnt connected to the internet more often than it is. will come back on for a few hours or sometimes a whole evening only to drop out again the next day.   modem is a tplink Archer VR1600v ... View more