All,   TPG router died after 5 years, and TPG advise 2 weeks to receive a replacement. With WFH in today's current environment that's simply not acceptable, so had to buy a new router.   Internet light on router showing red, yet TPG support note NBN fine and can see router...just isn't configured correctly.   Mobile app on my phone talks to router, as well as using web address for direct access.   Is setup as advised by TPG...PPPoE with only changes to be VLAN 2 and PRIO 0.   All devices can see router and connect - router isn't connecting to TPG via NBN (latter confirmed OK).   When setting up router, 'TPG' was selected for default service, but wouldn't connect under that default. In LAN settings, under IPTV tab, changed ISP profile from 'TPG' to 'Manual Setting', changed Internet VID to 2 and PRIO to 0. Didn't work. Then changed remaining rows of LAN Ports 3 & 4 underneath to same. Didn't work. Reset to 'TPG'. Didn't work. Rebooted router after each. Nothing has worked.   Had 3 other people look at, all 4 of us with lifetime careers in IT, and two being networks people...all say should be connecting and router configured correctly.   TPG support can't provide me any information. This is a $300 AUD router that should connect and not need 4 people, including myself, spending hours spent trying to get connecting, all to no avail.   Any help appreciated...did expect it to be reasonably straightforward to configure. Will be boxing up to return to shop where purchased tomorrow to try another model...although this one was recommended though so be nice to get working.   Thanks in advance.   Regards,   Andrew ... View more