Hi, I have been with TPG for many years before we moved, we used NBN the fastest plan. It was no problem at all. After we moved to new unit, TPG offered FTTB which claimed that faster speed and cheaper. Since we moved in, the internet speed is way unstable. Modem router placed in the living room and we sit next to it, the tv is next to it. But I experienced too slow speed and had to restart the modem very often. Even after restart the medem, the speed still unstable. I have read many related articles here but still no luck. We only connected the wifi to a TV, a laptop, and 2 mobile phones. I am thinking of changing provider if the problem cannot be solved. I tried call customer service line but the wait was so long. Please can any one in customer service contact me?
... View more