@Shaneno reply to my question trying to clarify what 99.95% SLA means for TPG ? ... View more

Yeah right, pay for so called "business" plans while other providers already offer it to consumers at consumer rates. I think I'm better off switching providers as soon as my current contract runs out.   Also, just for my enlightenment, could you clarify the so called "99.95% SLA" ? What are the penalties if TPG does not achieve 99.95% uptime in a given time period ? Are you paying for lost business during these time ? Exhorbitant penalty fees that actually hurt TPG? Or more likely just refunding (partial) monthly fees ? ... View more