We will update you once the firmware upgrade is completed.   Has this happened??? ... View more

Can I also get an update to the firmware as I also get issues with my modem all the time. Product type: HG659 Device ID: 00E0FC-J3N8W16B29001730 Hardware version: VER.B Software version: V100R001C216B111     ... View more

I have been getting multiple scam emails from this bogus TPG account on average once a week. I've had; "Update Your Payment Details – Account On Hold" "We're Unable to load your invoice" "Update required - Your service is about to be hold!" All have the @TPG.com.au domain as the suffix.  How can TPG allow this to keep happening? I have yet to receive a legitimate email from TPG advising that this is going on nor have they done anything to resolve this issue other then send out the generic posts on the community page like "our Security Team is already looking into this." Well, how about doing something MORE than just looking into it and FIX IT. I shudder to think how many people have been duped by this sort of stuff. Pretty poor service TPG. ... View more