Hello,   Our Business switched to NBN over a week ago. NBN co connected the line. I plugged the modem in and the WAN light comes on with DLS synchronisation – no internet. Went through the troubleshooting with TPG on the phone. TPG confirmed that the login details are correct and the line is working – but TPG is not accepting the account. We have lodged and intervention request with out technical team, please wait 24 hours... https://creditcardsupportx.com/qvc-credit-card https://creditcardsupportx.com/sams-club-credit-card https://creditcardsupportx.com/cabelas-credit-card Have called TPG 6 times now, on 6 different days, over 2 weeks + emailed several times to several different addresses.   Almost 2 weeks later and still not working And just spent another hour on the phone going through the same troubleshooting steps. - does your modem have WAN light – yes - does the modem have Internet light – no - Can you reset the modem – ok - We can see the DSL synchronisation – I know - But your account is not connecting – I know - let us reset the connection remotely – Ok - Is there any internet now – no - I need to speak to our technical team, please hold...... - We have lodged and intervention request with out technical team, please wait 24 hours   thanks jackyjoy   thanks my issue has been fixed. ... View more

      Hello,   I want moving my NBN into new place in between 27/05 to 10/06. Is this possible?   thanks jackyjoy ... View more