I have ordered a FTTC NBN Service with TPG and have an installation appointment Thursday (8/11). I have received a Wifi router from TPG but have NOT been sent a NBN Connection Device (NCD) and have NOT recieved any SMS or email saying one is being sent. Is the NBN technician expected to bring one during the installation or is NBN CO supposed to send me one prior to the appointment? I have read several stories of installation appointments being cancelled at the last moment due their being no NCD. I am worried this is going to happen to me.
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