Hi there,    I told Move out Team from TPG about my moving home situation and wished to cancel the home internet on Feb 2021. They never mention to me tthat cancelation need to be a written email to the specific team. Through out the conversation, I though my account would be successfully cancelled. However, I recieved a charge  from TPG for my home internet recently, which made me in shock,  and emailed the cancellation team for the soluation. However, they only replied me first time  after that never provide any solution and never replied my 2 follow emails.    I felt the team has not wishes to solve the issues with the customers and not willing to help the customers either. So I am not happy with the working attitude they have.    Warm regards   Yan ... View more