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kbryant83 · ‎02-07-2021

Done, thanks @Anonymous If you have any ideas about my random disconnect/reconnection issue, I'd love some help! Thread: https://community.tpg.com.au/t5/Broadband-Internet/Frequent-Disconnection-Reconnection/m-p/93996

kbryant83 · ‎02-07-2021

Hi there! I am having an issue where my internet just disconnects and reconnects automatically within around 20-30 seconds. It seems to be happening at night with a frequency of around 1-2 times per night. I work from home during the day and haven't noticed it happening during the day. Having said that, I tend to play games at night so it may just be that it is more obvious of an activity than being exclusively at that time. If someone could help that would be amazing. You should be able to look up my details from my community details but let me know if you need any more info.

kbryant83 · ‎02-07-2021

Hi @Riezl I have been searching around all afternoon to work out how to upgrade the firmware. Mine is the same as the OP with the same version. I am finding that occasionally (frequency once or twice per night) my internet will just drop out for 20secs or so and reconnect automatically. It tends not to do it during the day as I work from home but I thought there would be no harm in updating firmware while I troubleshoot the cause.

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Re: Can tpg confirm software for my Archer VR1600v is the latest

Frequent Disconnection/Reconnection

Re: Can tpg confirm software for my Archer VR1600v is the latest