About 3 weeks ago, I had phoned up TPG to install an NBN service for my new house, I paid $370 dollars for the installation including the modem as well as the $70 monthly bill. It was looking good as I received my modem within a week but still no information on an appointment for a technician to install the NBN in my house. When I spoke to them the first time around they had said installation will all happen within a weeks time of the first call. My family consists of 5 people with 2 children In high school and one in primary as well as a wife so internet is extremely imperative as they have school work and I have my own work that I have to do in which as a result of no information on an appointment date we have been forced to use mobile data which is just significantly expensive. Please someone help me as we need an appointment scheduled soon as this is getting out of hand. Ive contact TPG support several times and they have given me no information on the installation date. My customer username is xxxxx. Thankyou ... View more