No internet connection for over 3 weeks, TPG Ticket #11620930 NBN Tech has visited, we made a special trip to site and waited for 3 hrs for it not to be fixed - needs to be escalated apparently. Ask TPG if I'm getting credit and when will it be fixed - the silence is deafening!   Try to find a real TPG support or account query link from your account login ! ... View more

Have checked NBN status on NBN website, all ok, have powered down and restarted all to no change. both wifi lights on and power, no other lights. pls help urgently  ! ... View more