I would like someone to contact me regarding the various charged on my credit card and want a refund of the charges. TPD just keeping charging my card for no reason and no emails are received about what the charges are for and for when the phone and internet are not even working! I am extremely disatisfied and angry. I have been a customer of TPG for more than 15 years and this is shocking service. 1. Back in May/June, my NBN connection was cancelled for no apparent reason. On calling TPG they advised that 'someone' had cancelled the NBN. I am the only account holder and I did not cancel the NBN. On contacting NBN, they advised TPG cancelled the service. We had no internet service for 10 days. 2.  TPG then said that to fix it, I would need to setup a new account. This was done but they lost my home phone number. TPG setup the account, issued a new number and did not give us the new number. I had expressly told them that we needed to keep the same phone number as we have relatives and work calls being made from this number. We were without a home phone for almost two weeks. 3.  On setting up the new account, no landline package was selected, so we could not make calls. After hours on the phone, they advised I needed to select a phone package - I choose the Big Talk International minutes. This was done by  email and I clearly choose the international minutes. 4.  The home phone was fine for about a week and then on trying to call International, the phone would not connect. We have now called TPG twice and have been advised that the phone plan selected was not the international one. This has been a colossal stuff up TPG. We have been without a phone or internet on and off four nearly 3 months and TPG just keep charging me. We are running a business from home and this cost me work, not to mentioned the hours wasted calling and talking to TPG. I want a response and the following charges REFUNDED: 15/06/2021 $58.70 16/06/2021 $79.99 18/06/2021 $16.42 14/07/2021 $10.00 19/07/2021 $20.00 22/07/2021 $10.00 ... View more