I requested a change of address, but I had to pay $10 to receive another modem. I would like to know why I am receiving another modem if I already have one? And another thing, they didn't say how many days it will take to deliver the modem, because they will send it to the old address and I will be there until the 19th. ... View more

My payment this month was not deducted from my account, it is normally deducted every 22nd, but this month nothing. I changed my card number in your system. I would like to know the reason ... View more

I would like to know what is happening with my inernet, for a couple of weeks it has been super slow, I do the test and download and upload are super low of , and I pay for an NBN50 mpbs plan. This impossible to use, I would like a solution. ... View more