To whom it may concern, I am supposed to have a confirmed booking today for the technician to check my upgraded plan, i took a leave of absence from Work just for this hassle. And then just recieved a mesage that the appointment is canceled. Not good . You already started billing us the upgraded plan while im not still using it.. Not good guys... make sure to deliver your promise service. Its a blatant betrayal of customer 's trust. ... View more