@Shane wrote: Hi @Jutsufication ,   Thanks for raisring this to us. I am sad to know that you're having speed issues with the upload of the service.   We did an article that you may find helpful, this will guide you a basic troubleshooting on how to fix speed issues please see the links below.   • Troubleshooting a Slow Internet Connection • Easy Steps to Improve Wi-Fi Connection In Your Home • Wireless Channel on your modem - what is it and why should I change it   For us to further assist you, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.   To send a PM, please refer to this link: How do I private message (PM) in the community   @Jutsufication wrote: Hello, I’ve got the NBN100 plan and I’ve just realised after 6 months that I am meant to be getting 40Mbps not 4Mbps? Please help   I understand. Thank you for your answer. ... View more