I am on the NBN Broadband Unlimited Superfast plan. I did have an issue when I first changed to this plan and I was supplied with a new modem and tech support was able to provided me with a very reasonable speed of around 230mbs.  However, I have been checking my speed over the past few days using the TPG Speed Test and I am now getting and average speed of 38.7mbs down, 14.0mbs up and a ping of 3.  As far as I know nothing has changed, I have rebooted the modem and used a computer connected directly to the modem via ethernet cable.    ... View more

I have just changed to the Home Superfast 200 plan and received the new router(TP-Link 1600) from TPG. It is now installed and my speed is actually slower than is was on the previous plan Home 50.  I am getting speeds of 51 mbps down and 18 mbps up using ethernet directly to the router. The Wifi speeds are even worse at 38.9 mbps down and 16 mbps up.  What is going on? ... View more