Hi @kazronicus ,   Welcome to the community!   I am sad to know that you're having issues with the connection only specific time.    There are different types of dropouts that you may experience:   1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.   2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.   3. Dropouts caused by ongoing outage in your area.    In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles:   • Troubleshooting a Slow Internet Connection • Easy Steps to Improve Wi-Fi Connection In Your Home • Wireless Channel on your modem - what is it and why should I change it   For us to further assist you, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.   To send a PM, please refer to this link: How do I private message (PM) in the community   Regards,   @kazronicus wrote: Hi, please help. Our TPG connection dies every single day at 12:30 on the dot. It’s down for about 2 mins, then comes back. This is really inconvenient if you’re in the middle of a work video/conference call. How can we get this resolved?   ... View more