I have been with TPG for over 10 years and only last week changed my service to another provider. I was never told about the 30 days cancellation notice. I have email tpg customer service twice whether I could have charges refunded and did not get a reply. Just feel very let down. Just because you change your service to another provider should not mean all my questions be disregarded. At least some updates or guidance. It's like you are not welcomed back. I have also emailed cancellation team also. See if they will reply. ... View more