Dear David Thank you for reaching out to me, it's very much appreciated. I've collected the information you asked for: FTTP - Yes - NBN was connected to my apartment building and I had it connected to my apartment during construction. My NBN Box has a status light for "Optical" Router - Yes, it's the TP-LInk AC1200 supplied by TPG. NBN Speed - A speed test shows 12.1 Mbps download and 0.9 Mbps upload Phone - Max signal strength (all bars illuminated) and Network Speed is 114 Mbps Sonos - I can't find the signal strength and connection speed on the app. Currently getting the message "unable to browse music" when trying to access Sonos Radio Interference - Phone and laptop show only three other available networks. This might not be relevant, but mobile phone network reception in my apartment is very weak 2.4G band channel - Its set to Auto (Current channel 1) but I don't know how to change it 5G band channel - Its set to Auto (Current channel 36) will I have to separately connect all my devices to the 5G channel? TV - I get an "unable to connect message" Lights - the router lights are all green, but the UNI-D1 light on the NBN box is flashing orange System log - I've attached screenshots of the Router system log - the messages "Failed to read LAN_ON" and "Config importing failed" seem to come up a lot. Hope this is helpful and thanks again. Murray
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Hi, for some months now I have had intermittent connection errors with some apps on my Samsung Galaxy Note 10+ mobile phone, my HisenseTV and my Sonos music system. My router is a TP-Link AC1200 from TPG and provides both the normal and 5G connections, but I don't use the 5G connection. I thought I had solved the issue with my phone by regularly clearing the system and affected application caches (including Firefox) but the issue has come back again. On my TV sometimes I cannot connect to Netflix, YouTube or ABC Iview. My TV is connected to the routher by cable, not wifi. My Sonos speakers connect by wifi. When the problems occur I disconnect my router and reconnect the power after 10 minutes or so, but this does not solve the problem. Any suggestions about what might be going on?
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