I'm sorry to hear about the difficulties you've been experiencing with porting your mother's phone number. I can understand how frustrating it can be to have to go through the same process multiple times and not see any results. Try looking into services that provide random Australian phone numbers. This could be a potential solution to your problem. You can also try contacting Telstra customer support again and explaining the situation's urgency. Having any relevant documentation or information readily available to expedite the process may also be helpful. ... View more