HI There,   I have been unable to use our internet service since we first joined with TPG 2 months ago. We are still unable to connect our modem and have tried tech support with no resolution.   Our AC1600 Modem will not connect. I have logged on to the admin page and changed the default password and user name and was assured this would resolve the issue. It has not. The internet light on the modem itself will not light up.   Can anyone please shed some light on this frustrating situation?   Thanks Elene ... View more