Hi. My service was connected yesterday. Im having some major issues. Firstly my new $250 router is incompatible with the service. A TPG tech support and I tried for hours last night to get it connected with no luck. I decided today to just give up on the router and connect my devices to the TPG supplied modem (Archer 1600v). I am having alot of problems. -None of my gaming consoles will connect to it AT ALL. -Phones are constantly dropping in and out of wifi connection -I can't access my home CCTV security if connected to the modem. -Connection drop outs are affecting my solar inverters log ins. -If the wifi connection to my phones stays connected, half the apps work , half don't work. I can't even access the TPG app if I'm connected to the NBN wifi. I can't connect to the modems configuration page either if internet connection is lost. -Half the apps are not working on my kids tablets for their home-schooling work either. I called tonight and was told an engineer will call me . Within 30 mins I received a text message stating "TPG: Our tests show your service is now working. Fault ticket #11696845 is now closed and any technician appointment cancelled." Nothing is fixed. The network is erratic and not usable. I just changed from my previous ISP of 4 years. Never had a single thing ever go wrong. Speeds were always spot on and never had drop outs but I was recommended TPG by a friend and the plans were good.. I'm now regretting my change. I can't do anything that I need it for. The customer support has mostly been fantastic but I really need a fix for this ... View more