I have made a complaint to the HelpDesk 6 times each time the Engineeering looks at their black box says NBN is working and closes the work order.   Its an intermittent FAULT casued by a bad connector in the street pit and requires an ON SITE visit but the the Engineering Department in Phillipines refuse to refer it to a local service technician in Western Australia.   FED up I cant talk to NBN Co TPG has no service in Australia and is now the worst experience in the country.   I have been with TPG since the internet began, Oh how they have changed its all about Profits now NOT Service. ... View more