Hi there,    I would like to cancel my internet service as I am not receiving anywhere near the speeds that I need to work properly. I have spent the last two months having to use my mobile hotspot and data to access the internet.        I would like this service cancelled immediately. Can someone please get in contact with me :(  I have tried to PM a moderator, however this is not available to me as there is no private message button when i click on a profile.   I have followed the instructions here  ( https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/td-p/4093 )  and they seem to be out of date. The operation of this website is very poor and tries to deter customers from cancelling or easily controlling their accounts. Why? ... View more