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Xiggy · ‎20-09-2021

Hi @david64 Sorry forgot to answer your other question - the router model is the TP Link AC1600. Thanks! Connor

Xiggy · ‎20-09-2021

Hi @david64 thanks for the response. We currently have a FTTC connection. It seems to be over both Ethernet & Wifi. We usually use our home PC's in call with our friends (Discord) which makes it obvious when it cuts out. No errors, messages etc. As I mentioned in my original post as well the lights all work as normal. Thanks! Connor

Xiggy · ‎20-09-2021

Hi there! Like the subject suggests, the network consistenly disconnects around the same time every second or so night (first guess was just the area during busy periods?). Aside from these disconnects - the service is great. Stable ping, 50mbs+ Down & 20 Mbs+ Up. When the disconnect occurs, all lights on the modem & NBN Box remain on (in their normal spots), and it's just the devices connected that are affected. The disconnect can last between 60 seconds to 3-4 minutes but can happen multiple times in a span of half an hour. Cust ID is 6668600 if you could provide any assistance :) Thanks! Connor.

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Re: Network Disonnects At The Same Time Almost Every Night

Re: Network Disonnects At The Same Time Almost Every Night

Network Disonnects At The Same Time Almost Every Night