Hi just wondering about my refund jacqueline Townsend customer id  xxxxx could not match the speed advertised i was on nbn 100 $89.99 you sent email stating 3 option i dropped down to nbn 50 refund of $420 into my account.  I want  nominate a different  bank account for my $420 refund? xxxxxx Also can you check previous plans i have had with you for slower than advertised speeds.Thanks ... View more