Hi @bernstein1 ,
Welcome to the community!
Thanks for signing up with us, I can help you track the status of the installation and the equipment transit update, please drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
@bernstein1 wrote: My plan 50nbn min 6 month includes free modem and delivery (10 dollar fee for delivery). However, I have not received any notification for delivery nor a tracking number. Can you please advice. I have already contacted customer service with no results. Can you please look into the issue and provide advice. Thank you.
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