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About Rand0m

since ‎30-09-2021
‎06-09-2022
Rand0m
Level 3

Re: Need firmware update to my Archer VR1600v v2

by Level 3 in Modems and Devices
‎06-09-2022 09:35 AM
‎06-09-2022 09:35 AM
@Aubrey wrote: Hi Rand0m,    Please confirm your customer ID via private message and let's get your modem's firmware updated.   Cheers!  Hi @Aubrey, any updates yet? ... View more

Re: Need firmware update to my Archer VR1600v v2

by Level 3 in Modems and Devices
‎03-09-2022 08:44 PM
‎03-09-2022 08:44 PM
sent.. Thanks ... View more

Need firmware update to my Archer VR1600v v2

by Level 3 in Modems and Devices
‎03-09-2022 10:17 AM
‎03-09-2022 10:17 AM
Hi there, I need a firmware update for my Archer VR1600v v2. I contact tpg and they said "Archer VR1600v is an ISP modifed and specialized modem. Any firmware update/releases are provided by the original ISP that provided the modem." Can you please help me find the update?   Current firmware: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n Hardware version: Archer VR1600v v2 00000000 ... View more

Re: NBN FTTP upgrade plan

by Level 3 in Broadband Internet
‎25-04-2022 10:19 AM
‎25-04-2022 10:19 AM
Hi @Angeli  I sent you the private message.   Thanks ... View more

NBN FTTP upgrade plan

by Level 3 in Broadband Internet
‎25-04-2022 08:51 AM
1 Like
‎25-04-2022 08:51 AM
1 Like
Hi there, why tpg is not on the list below list for nbn upgrade to FTTP   find-a-participating-provider          ... View more

Re: Phone dialing is not working

by Level 3 in Home Phone/Voice
‎05-04-2022 09:27 AM
‎05-04-2022 09:27 AM
Hi there, The  issue was resolved thanks, it seems it effected lots of other people and I guess it must be something wrong done by mistake on the tgp servers. ... View more

Phone dialing is not working

by Level 3 in Home Phone/Voice
‎03-04-2022 07:27 PM
‎03-04-2022 07:27 PM
Hi there, my phone can recieive calls but since this morning I can't dail anymore. It always gives me busy tone after a while. Any help is appreciated ... View more

Re: VOIP service security

by Level 3 in Home Phone/Voice
‎07-10-2021 02:02 PM
‎07-10-2021 02:02 PM
Hi @Shane  Any updates from the network engineers?   Thanks ... View more

Re: VOIP service security

by Level 3 in Home Phone/Voice
‎04-10-2021 06:51 PM
‎04-10-2021 06:51 PM
Sorry @Shane one more question regarding the subject, does TPG uses RTP protocol or sRTP? sorry for the after thought, and thus do encrypt the connection with the SIP server or the actual voice data packets.     Thanks again ... View more

Re: Request a second phone number

by Level 3 in Home Phone/Voice
‎04-10-2021 06:41 PM
‎04-10-2021 06:41 PM
Thanks done, I sent the private message. ... View more

Request a second phone number

by Level 3 in Home Phone/Voice
‎03-10-2021 09:18 AM
‎03-10-2021 09:18 AM
Hi there, is it possible to request a second phone number to my home voice service. And if yes it is possible how much would it cost for the number (DID) and on-going price?     Thank you ... View more

VOIP service security

by Level 3 in Home Phone/Voice
‎30-09-2021 08:47 PM
‎30-09-2021 08:47 PM
Hi there Is the home voip service provided by nbn via tpg secure? Does TPG encrypt by any means the voice packets between our modem and your servers?   Thanks   ... View more
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