During peak hours I've noticed congestion. I'm on the Reynella (SA) Node, however from what I've seen on Whirlpool this is a common issue for those who care about latency. Ie. Gamers. I do speed tests throughout the day and I can achieve > 80% of my 25/5 speed, however during peak ours, I normally achieve < 50% of this. The speed itself isn't really a concern during the peak hours, as much as the latency. I've been asked to provide logs and examples, and I've done this, however nothing has eventuated. I am part of an ESPORTS team and regularly run into situations where my ping which usually is around 32mb, but it rises up to 100-210ms during peaks hours (6pm-midnight). It doesn't happen everynight. It's inconsistent. I work in IT and have worked for 2 telco's - so I am familiar with ISO tests, trying different modems, factory resets, etc etc. I'd happy sacrifice 3/4 of my broadband speed, just to get a lower latency. I'm curious to hear what your suggestions are? Surely an engineer or technician can see the congestion at the POI level? and possibly proactively resolve?
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