Hi @moment ,   Thanks for raising this to us, I would love to help and get to the bottom of this. To better understand the situation, drop me a private message with your account details (Username/Customer ID together with the address on file).   How do I private message (PM) in the community    Regards,   @moment wrote: Hello,   My phone service is working for 13..., 1800 numbers etc but not for mobile phone numbers - all I get is an engaged tone. I have mobile phone calls "not barred" in my settings and the internet is fine. Inbound calls from a mobile also work   Thank you.    ... View more